At RG IDENTIFY INC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting or making a purchase from our website, www.rgidentify.com.

1. Information We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number, shipping and billing address
  • Payment Information: Credit card details or payment gateway tokens (processed securely via Stripe/PayPal/etc.)
  • Account Data: Login credentials, order history
  • Device Data: IP address, browser type, device type, location (non-precise)
  • Usage Data: Pages viewed, referring URLs, time spent on site

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and customer service messages
  • To respond to inquiries and provide support
  • To personalize your shopping experience
  • To improve our website, services, and marketing
  • To comply with legal obligations (e.g., tax records, fraud prevention)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze traffic. These may include:

  • Essential cookies (required for checkout, login)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (e.g., Facebook Pixel, retargeting)

You can manage cookie preferences via your browser settings.

4. Data Sharing & Third Parties

We do not sell your personal information.

We may share data with trusted third parties for purposes such as:

  • Payment processing (e.g., PayPal, Stripe)
  • Shipping fulfillment (e.g., USPS, FedEx)
  • Website hosting and analytics (e.g., Google)
  • Marketing tools (e.g., email newsletters, retargeting platforms)

All partners are required to safeguard your data and only use it for the specified purpose.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Request data portability or restriction of processing

To exercise your rights, please contact us at service@rgidentify.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

7. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

8. Security

We use industry-standard encryption and secure servers to protect your information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised “Effective Date.”

📞 Contact Us

If you have any questions or concerns about this policy, contact us at:

📧 Email: service@rgidentify.com
📍 Address: 76 Clove Ave, Haverstraw, NY 10927
📞 Phone: (270) 803-4312